Pre-vetted before arrival
Age and identity are settled when they sign up or buy the ticket, not when the crowd turns up.
Protect Events
Pre-vetted before they arrive.
VenueGo provides Protect Events. Guests prove their age and identity when they sign up or buy a ticket. You already know who is coming, and your team manages the review pipeline.
- Trial
- 25 checks
- From
- 1p a check
- Documents
- Passport, licence
Saturday · The Arch Your pipeline
Pre-vetted
Approved
24 years old · UK passport
Checked at ticket purchase · minimum age 18
- Riley S.Signing up
- Jordan P.In your review
9:41 5G
The Arch
Before you arrive
Passport photo page, or the front of a driving licence.
Hold steady
Capture
Built for Nightclubs Festivals Bars Arenas Promoters Members' clubs
How it works
Checked at signup. Known before the day.
-
01
Ask at signup or checkout
Your site or ticketing system opens a check with the minimum age for that event, at the moment they join or buy.
-
02
They use their phone
The link sits in the signup or the ticket email. They finish it at home, before they travel.
-
03
Face, then the document
A short guided face capture, a passport or driving licence, then a photo of them holding it. A licence includes the back.
-
04
You already know
Approved, declined, or waiting in the review pipeline you manage. The result is on the record before they arrive.
Why events use it
The awkward checks are already done.
One age rule, every ticket
Set 16, 18 or whatever the event requires. The same rule runs on every signup.
You manage the review pipeline
Clear results land on their own. Flagged documents wait for your team, instead of an automatic no.
Your name on their phone
The guest flow carries your event name, colours and wording.
A result your system can use
Webhooks carry the outcome back to signup, membership or ticketing.
Processed in London
Checks run in the UK. ID images are removed after 30 days, unless a review is still open.
Compliance
A record you can explain.
What was checked, who was approved before they travelled, and the review pipeline your team manages.
UK licensing
In keeping with the guidelines.
How a check at signup or ticket purchase supports the protection of children from harm, and an age policy you can describe.
Pricing
Try it. Then match the size of the event.
Trial
£0 to start
Enough to give the system a try
- 25 verifications included
- Hosted check on the guest's phone
- Approved, declined or needs review
- No card to start
Starter
Most popular£9 per month
For small events
- 500 verifications a month
- White-label hosted flow
- Webhooks and API access
- Under 2p a check
Growth
£29 per month
For events that scale
- 2,500 verifications a month
- Everything in Starter
- Priority support
- About 1p a check
Guides
Straight answers on ID checks for UK venues.
Practical notes on cheap ID verification in the UK, checks at ticket purchase, and how a pre-arrival record sits with UK licensing.
Cheap ID verification UK
Cheap ID verification in the UK
What cheap ID verification in the UK should cost for an event, what a low price leaves out, and how Protect Events prices passport and licence checks.
Read the guideID verification as a service
ID verification as a service
What ID verification as a service means for an event or promoter, which parts you should buy, and which parts should stay in your own signup or ticketing system.
Read the guideAPI-based ID verification
API-based ID verification
How API-based ID verification works for events. Create a session when someone signs up or buys a ticket, and take the age result by webhook.
Read the guideQuestions
Before the first ticket goes on sale.
What is Protect Events?
Protect Events is VenueGo's age and identity check for events. Guests finish it on their phone when they sign up or buy a ticket, so they are pre-vetted before they arrive. Your team manages the review pipeline.
Which documents can a guest use?
A passport or driving licence issued in the United Kingdom, Ireland or the United States. A licence is photographed on both sides. The guest also holds the document beside their face.
Does this look up the passport office or DVLA?
No. Protect Events reads the document in the camera, checks the face capture against it, and compares the date of birth with the minimum age for that event. It is a document and face check, not a government database search.
When does the guest do the check?
When they join your site or buy the ticket, not when they are standing outside. The flow takes about two minutes: a guided face capture, then the document, then a photo holding it. A session stays open for 24 hours and allows three attempts.
Who reviews a flagged document?
You do. Clear results are approved or declined on the rules you set. Anything that looks wrong waits in the review pipeline, and your team decides. ID images are deleted after 30 days, unless that check is still in your pipeline.